01
Import your customers
Upload a CSV with column mapping, add contacts one at a time, or point your CRM at a per-account webhook that upserts leads automatically.
- CSV with smart mapping
- CRM webhook (GHL, HubSpot, Zapier…)
- Custom fields per contact
Review automation for local businesses
Turnhappycustomersinto
5-star reviews.
Automatically.
ReputeGuru imports your customers, asks them for a review over email, SMS or WhatsApp, and routes the happy ones to Google while quietly catching the unhappy ones before they post.
- Free plan, no card needed
- Live in under 5 minutes
- Cancel anytime
Average rating
4.8 ▲ 0.4
New reviews · 30 days
128 +34%
Outreach sequence · liveRunning
Step 1 · Request
Sent via Email
Hi Sarah 👋 Thanks for visiting Bloom Dental. Would you take 20 seconds to rate your visit?
Rate your visit
Delivered Opened Clicked
Step 2 · Rate
How was your experience?
AI sentiment: Positive
Public review
Google · Trustpilot · Yelp
Posted publicly
Private recovery
Owner alerted · nothing public
Handled privately
Syncs reviews from 14 platforms · routes customers to any of them
- GGoogle
- ★Trustpilot
- fFacebook
- YYelp
- TTripAdvisor
- G2G2
- CCapterra
- ClClutch
- FeFeefo
- RReviews.io
- SjSitejabber
- SFSourceForge
- GfGoodFirms
- TBTechBehemoths
- GGoogle
- ★Trustpilot
- fFacebook
- YYelp
- TTripAdvisor
- G2G2
- CCapterra
- ClClutch
- FeFeefo
- RReviews.io
- SjSitejabber
- SFSourceForge
- GfGoodFirms
- TBTechBehemoths
0
Review platforms synced into one dashboard
0
Outreach channels: email, SMS, WhatsApp, AI voice
0 min
From signup to your first review request
0 tag
One iframe tag embeds the review form on your site
How it works
Three steps from spreadsheet to a steady stream of reviews
Set it up once. ReputeGuru runs the follow-ups, the tracking and the routing for every customer you add from then on.
02
Run the outreach sequence
A scheduled sequence sends the first request and follow-up reminders on the days you choose. Every open and click is tracked, and replies land in your AI inbox.
- Branded templates
- Reminders on your cadence
- Open, click and reply tracking
03
Route by sentiment
Customers rate you on a hosted or embedded form. Happy ratings are sent straight to Google (or any of 13 other platforms). Unhappy ones go to a private recovery flow instead.
- Configurable star threshold
- One-click public posting
- Private recovery + booking link
Try the review gate
Every review request ends here.
Click a star to see what happens.
The threshold is yours to set per business. Ratings at or above it are pushed to the public platforms you have connected. Anything below is captured privately, the owner is notified, and the customer can book a call to make it right.
- Hosted form — reputeguru.com/r/your-link — themed from your website's colors automatically
- Embeddable — one <iframe> tag drops the same form onto any page of your site
- AI polish — optionally tidies the customer's words into a ready-to-post review
B
Bloom Dental
How was your visit?
Tap a star
Pick a rating to see the routing
Threshold shown: 4★ and up goes public. Adjustable per account.
Everything included
One dashboard for the whole review lifecycle
From the first hello to the public post, and the reviews that already exist out there — collected, tracked and answered in one place.
Multi-step outreach sequences
Build a first request plus timed reminders. Pick the channel per step, set the delay in days, and let the scheduler do the rest.
Day 0Email request
Day 3SMS reminder
Day 7WhatsApp nudge
Day 10AI voice call
AI inbox
Replies are polled from your mailbox, classified as positive, neutral or negative, and answered with an AI-drafted reply you can send or edit.
Negative-review recovery
Unhappy customers land in a private queue with their comments, a notification to you, and an optional Calendly link to make it right.
External review sync
Nightly pull of your latest reviews and ratings from Google, Trustpilot, Yelp, Facebook, G2, Capterra and 8 more — all in one feed.
Repost to social
Push your best reviews to Facebook and Instagram straight from the dashboard using the official Graph API.
Open, click and unsubscribe tracking
Every send carries a tracking pixel, click redirect and one-click unsubscribe so you always know where each contact stands.
Auto-themed review form
Paste your website URL and the hosted form picks up your colors. No designer, no CSS, matches your brand on day one.
CRM webhook ingest
A per-account webhook accepts leads from any CRM or automation tool and de-duplicates by email, so retries never create clones.
Custom fields and segments
Attach any attribute to a contact and filter by status, channel outcome or your own fields to see exactly who needs a nudge.
Channels
Meet customers where they already are
Mix channels inside one sequence. Start with email today; SMS, WhatsApp and AI voice slot into the same builder as they roll out to your plan.
Live
Branded templates, scheduled reminders, open and click tracking, one-click unsubscribe, and reply classification from your own mailbox.
Use our sending or connect your SMTP.
Rolling out
SMS
Short, high-open-rate nudges with the review link. Delivery status flows back into each contact's timeline.
Dedicated sender number per account.
Rolling out
Send approved message templates to customers who prefer WhatsApp, with read receipts and replies in the same inbox.
Bring your own WhatsApp Business number.
Rolling out
AI voice call
A natural-sounding assistant calls, asks for a rating, and texts the review link to those who say yes.
Opt-in per sequence step.
Built multi-tenant from the ground up. Every business gets isolated contacts, templates, sequences, review-form settings and channel credentials. Agencies can run many locations from one login on the Pro plan.
Pricing
Simple plans that grow with you
Start free. Upgrade when the reviews start rolling in. Every paid plan includes a free trial.
Free
For trying things out. No card required.
$0/month
- Up to 25 contacts
- Manual email sends
- 1 review source (Google)
- Basic open/click tracking
Starter
For small businesses ramping up review collection.
$19/month
- Up to 500 contacts
- Automated email reminders
- All review sources (Google, Trustpilot, …)
- AI-classified inbound replies
Growth
For teams ready to scale up outreach.
$49/month
- Up to 5,000 contacts
- SMS + WhatsApp channels
- Negative-review recovery flow
- AI-drafted reply suggestions
Pro
Unlimited everything. Best for agencies / multi-location.
$99/month
- Unlimited contacts
- Multi-location dashboards
- Priority support + onboarding
- Custom CRM webhook integrations
Prices in USD. Message quotas per channel are shown inside the app once you pick a plan.
FAQ
Questions, answered
ReputeGuru never blocks anyone from leaving a public review. Every customer can still post wherever they like; the gate simply decides which experience we show first. Unhappy customers are offered a private channel and the business is notified so they can fix the problem. You control the threshold and can set it to 1 star to route everyone publicly.
Customers can be routed to Google, Trustpilot, Facebook and Yelp from the hosted form, and existing reviews are synced nightly from 14 sources including TripAdvisor, G2, Capterra, Clutch, Feefo, Reviews.io, Sitejabber, SourceForge, GoodFirms and TechBehemoths.
Email works out of the box. You can also plug in your own SMTP so requests come from your domain, and replies are read from the IMAP mailbox you connect. WhatsApp uses your own WhatsApp Business number; SMS and AI voice calls use a sender provisioned for your account.
Three ways: add them one at a time, upload a CSV and map the columns, or send them from your CRM or automation tool to your account's private webhook URL. Duplicates are merged by email address.
Yes. Every account gets a hosted link plus an iframe snippet. The form picks up your website's colors automatically, and both versions share the same rating threshold and platform links.
Completely. Contacts, templates, sequences, form settings and connected accounts are isolated per business. Agencies on the Pro plan can manage multiple locations while keeping each one's data apart.
Your next 5-star review is one
message away.
Import your customers, pick a template, and let ReputeGuru handle the follow-ups.